Skip to main content
Start with an active saved voucher and a member of your business. Your business WhatsApp number must be connected to send it.
1

Open the voucher in Rewards

Choose Prepare voucher.
2

Choose the member

Search for the person, then check their name and phone number before you continue.
3

Create their voucher

Choose Create voucher. Review the real code and finished image. The voucher shows Not sent at this stage.
4

Send it on WhatsApp

Choose Send voucher. Sending means WhatsApp has accepted it for delivery. Sent means delivery was confirmed.
If delivery shows Failed, use the retry on this voucher. It keeps the same code and image. If sending isn’t ready for your business, ask Hydra to check the WhatsApp setup. A member who has replied STOP needs to reply START before your business can send them a marketing voucher. Their choice can’t be changed from the send screen. To reach several members with the same offer, send a voucher in Messaging. Each person receives their own code.