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Hydra sets up the connections your business needs during onboarding. Home shows your WhatsApp number once it’s connected, and reward availability depends on the retailer reward service configured for your business. To check a connection, tell your Hydra contact which business you’re asking about and what you want customers to do. They can confirm the available setup before you offer it to members. If you use Fresha or another booking or point-of-sale product, speak to Hydra about the particular workflow. There is no Fresha connection or automatic booking-to-visit sync to turn on in the business app today. Saving a POS voucher code in Rewards records that code; it doesn’t link the POS to Hydra. For in-person visits now, staff use Hydra Desk check-in.