# Hydra Help

> Practical guides for the businesses using Hydra: members, visits, loyalty, rewards and WhatsApp.

- [Welcome to Hydra](https://docs.usehydra.co.za/introduction.md): See how customers join your business, earn points, and receive rewards.
- [How Hydra works](https://docs.usehydra.co.za/getting-started/how-hydra-works.md): See how joining, check-ins, points, and rewards fit together.
- [Set up your business](https://docs.usehydra.co.za/getting-started/set-up-your-business.md): Check your join link, points per visit, and welcome message.
- [Get your first member](https://docs.usehydra.co.za/getting-started/first-member.md): Try joining with your own phone, then find the member in Hydra.
- [Find your members](https://docs.usehydra.co.za/customers/overview.md): Search the people who have joined your business.
- [Read a member profile](https://docs.usehydra.co.za/customers/profiles.md): Check a member’s points, visits, and reward history at your business.
- [Record a visit](https://docs.usehydra.co.za/customers/check-in.md): Find the member in Hydra Desk and check them in.
- [See recent member activity](https://docs.usehydra.co.za/customers/activity.md): Use recorded visits to choose who you want to contact.
- [Set a loyalty goal](https://docs.usehydra.co.za/loyalty/overview.md): Choose which member action earns a reward.
- [Create a loyalty campaign](https://docs.usehydra.co.za/campaigns/create-a-campaign.md): Choose who can earn, what counts, the goal, and the reward.
- [Manage a campaign](https://docs.usehydra.co.za/campaigns/manage-a-campaign.md): Review its rule, change the details, or pause it.
- [How campaign progress works](https://docs.usehydra.co.za/loyalty/progress.md): See when visits or points start counting toward a reward.
- [Choose a reward](https://docs.usehydra.co.za/rewards/overview.md): Find the right way to offer your own voucher or a retailer reward.
- [Create your own voucher](https://docs.usehydra.co.za/rewards/create-a-voucher.md): Describe the offer, review its design, and save it for later use.
- [Send a voucher to one member](https://docs.usehydra.co.za/rewards/send-a-voucher.md): Create that member’s code and send the finished voucher through WhatsApp.
- [Send a retailer reward](https://docs.usehydra.co.za/rewards/retailer-rewards.md): Grant the retailer reward configured for your business.
- [Use a voucher](https://docs.usehydra.co.za/rewards/redemption.md): Check where a member can present their voucher and when it expires.
- [WhatsApp at your business](https://docs.usehydra.co.za/whatsapp/overview.md): See how members join and receive messages from your business’s number.
- [What members see on WhatsApp](https://docs.usehydra.co.za/whatsapp/customer-experience.md): Understand the welcome, balance reply, and marketing choices.
- [Use a membership pass](https://docs.usehydra.co.za/whatsapp/membership-pass.md): Help staff recognise a returning member with their pass code or QR.
- [Send to selected members](https://docs.usehydra.co.za/messaging/send-to-members.md): Reach the right members and check what happened after you send.
- [Check delivery to each member](https://docs.usehydra.co.za/messaging/delivery.md): Open a send to see who received it and who needs attention.
- [Understand your Home dashboard](https://docs.usehydra.co.za/reporting/home.md): Use the headline counts to find the detail you need.
- [Update your business settings](https://docs.usehydra.co.za/account/settings.md): Set points, welcome copy, and the brand details used for vouchers.
- [Team and access](https://docs.usehydra.co.za/account/team-and-access.md): See who has access to your business and which app they use.
- [Business connections](https://docs.usehydra.co.za/integrations/overview.md): See which services Hydra connects for your business.
- [Get help](https://docs.usehydra.co.za/help/troubleshooting.md): Find the next step when joining, messaging, or rewards do not work as expected.