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You can thank a member with a retailer reward from their profile. Hydra configures the available reward for your business; check the current offer and value before promising it to someone.
  1. Open Members and find the person.
  2. Choose Grant a reward on their profile.
  3. Confirm that you want to issue it.
  4. Open the reward under Grants to see the available wiCode QR and digits.
The member can present the voucher at the participating retailer according to its terms. If your business WhatsApp is connected and the message is delivered, they’ll receive the voucher in that chat too.

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If an issue needs attention

Reward sending is not connected yet means Hydra needs to finish the reward setup for your business. If the reward shows Needs checking, contact Hydra before granting another. The first reward might already have been issued. For the member’s code and past grants, use the existing card on their profile. See where rewards are redeemed.