Read a member profile - Hydra Help

Open a person from Members to see what they’ve done with your business.

On the profile	What it shows
Points here	Their points at this business.
Visits	How many visits have been recorded.
Last visit	When their latest recorded visit happened.
Grants	Retailer rewards your team has issued to them.

Their phone number appears at the top of the profile so you can confirm you’ve opened the right person.

See an issued reward

Open a row under Grants to see the available QR and wiCode digits. Use that existing card if the member needs to present it again. The Grant a reward button issues the retailer reward configured for your business. To send one of your own saved vouchers, open that offer in Rewards and prepare it for the member.