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A loyalty campaign gives members a goal to work towards. If you want to thank someone after five visits, set that goal under Campaigns and choose the reward they’ll earn. When you create a campaign, you’ll choose who can enter, what counts toward the goal, and which reward they’ll earn. Each campaign has one goal and one reward.

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Choose what counts

  • Choose Visits when each recorded check-in should count toward the goal.
  • Choose Points when you want points earned during the campaign to count.
  • Choose Joining to welcome someone as they become a member.
For visits or points, you can set a deadline to reach the goal. A Punch card starts over each time a member reaches the target. Reward expires is a separate choice about how long the earned reward lasts. For a second goal, create another campaign and choose Members who finished another campaign. Each campaign keeps its own progress.

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Before you promote a campaign

Confirm with Hydra how members will receive the reward before you announce it. Reaching a campaign goal doesn’t currently send your business’s display voucher on WhatsApp. To give a member that voucher directly, use Send a voucher to one member. Create a campaign when you have a reward ready to choose.