> ## Documentation Index
> Fetch the complete documentation index at: https://docs.usehydra.co.za/llms.txt
> Use this file to discover all available pages before exploring further.

# Send a voucher to one member

> Create that member’s code and send the finished voucher through WhatsApp.

Start with an active [saved voucher](/rewards/create-a-voucher) and a member of your business. Your business WhatsApp number must be connected to send it.

<Steps>
  <Step title="Open the voucher in Rewards">
    Choose **Prepare voucher**.
  </Step>

  <Step title="Choose the member">
    Search for the person, then check their name and phone number before you continue.
  </Step>

  <Step title="Create their voucher">
    Choose **Create voucher**. Review the real code and finished image. The voucher shows **Not sent** at this stage.
  </Step>

  <Step title="Send it on WhatsApp">
    Choose **Send voucher**. **Sending** means WhatsApp has accepted it for delivery. **Sent** means delivery was confirmed.
  </Step>
</Steps>

If delivery shows **Failed**, use the retry on this voucher. It keeps the same code and image. If sending isn't ready for your business, ask Hydra to check the WhatsApp setup.

A member who has replied **STOP** needs to reply **START** before your business can send them a marketing voucher. Their choice can't be changed from the send screen.

To reach several members with the same offer, [send a voucher in Messaging](/messaging/send-to-members). Each person receives their own code.