> ## Documentation Index
> Fetch the complete documentation index at: https://docs.usehydra.co.za/llms.txt
> Use this file to discover all available pages before exploring further.

# Send to selected members

> Reach the right members and check what happened after you send.

Use **Messaging** to send a message or saved voucher to members you choose. Each send becomes a **thread**: one place to review what you sent and whether it reached each person.

<Steps>
  <Step title="Open Messaging → New thread">
    Choose **Message** to write your own words, or **Voucher** to send one of your saved offers.
  </Step>

  <Step title="Choose the members">
    Search by name or phone, or filter by recent activity. Select up to 500 people you want to reach. Members marked **Opted out** can't be selected.
  </Step>

  <Step title="Add the message or voucher">
    For a message, write one paragraph of up to 500 characters. The preview shows your words between a greeting and a sign-off from your business. For a voucher, select an active saved offer and review its image. Each member will receive their own code.
  </Step>

  <Step title="Review and Send">
    Check the recipients and preview, then choose **Send**. Open the thread to [check each person's delivery](/messaging/delivery).
  </Step>
</Steps>

## If someone can't be selected

**No recent reply** means the member hasn't written to your business recently enough for a free-form message. If Hydra has an approved message for reaching members outside that reply period, more members will be available in the picker. Hydra handles that approval.

Voucher sends also need your business WhatsApp number and voucher message ready. Ask Hydra if the screen says sending isn't ready. A member who chose `STOP` can choose to reply `START` before you send marketing again.

Use [the activity filters](/customers/activity) or search by name or phone to narrow a large group.