> ## Documentation Index
> Fetch the complete documentation index at: https://docs.usehydra.co.za/llms.txt
> Use this file to discover all available pages before exploring further.

# Create a loyalty campaign

> Choose who can earn, what counts, the goal, and the reward.

A campaign turns a member action, such as a visit, into a reward. Have the reward you want to use in **Rewards** before you begin.

<Steps>
  <Step title="Open Campaigns → New campaign">
    The sentence at the top shows the rule you're building. Choose **Continue** after each answer.
  </Step>

  <Step title="Choose who can enter">
    Choose **Everyone** or **New members**. To make a second stage, choose **Members who finished another campaign**, then select the earlier campaign.
  </Step>

  <Step title="Choose what counts">
    Choose **Visits**, **Points**, or **Joining**. Use Joining for a welcome reward; it needs no visit target.
  </Step>

  <Step title="Set the goal">
    Enter **Visits needed** or **Points needed**. If the member has a time limit, choose **Deadline to finish**. For a repeating visit or points goal, choose **Punch card — starts over each time** instead.
  </Step>

  <Step title="Choose the reward">
    Select an available reward. The builder explains why any listed reward can't be chosen. If you set **Reward expires**, check the days allowed after the member earns it.
  </Step>

  <Step title="Name and save">
    Review the suggested **Name** and the sentence. Choose **Save as draft**, or **Go live now** when you've confirmed the reward can be delivered to members.
  </Step>
</Steps>

The builder also offers **Members with a tag**. Use that choice only if Hydra has set up the member tags you plan to target.

If going live fails after the draft is saved, choose **Open the saved draft** and follow the message there. Your own campaign display vouchers aren't automatically sent on WhatsApp yet; confirm the member delivery plan with Hydra before promoting that reward.